Dallas County launches overdose prevention hotline to address ongoing opioid crisis

A New Lifeline in the Fight Against Fentanyl

In a significant move to combat the escalating opioid crisis, Dallas County has initiated an overdose prevention hotline. This innovative service aims to connect residents and healthcare providers with specialists from the North Texas Poison Center, providing critical assistance in managing overdose situations.

Addressing the Ongoing Epidemic

The opioid crisis has been a persistent issue in Dallas County, with fentanyl emerging as a major contributor to overdose deaths. Fentanyl, a synthetic opioid 50 to 100 times stronger than morphine, has become increasingly prevalent in both counterfeit medications and illicit substances like heroin and cocaine.

The Importance of Early Intervention

Early intervention is crucial in addressing overdose situations. The new hotline, accessible by dialing 214-590-4000, serves as a lifeline for those affected by opioid misuse. This partnership between Dallas County and the North Texas Poison Center ensures that residents can quickly reach specialists equipped to handle emergencies involving opioids.

How the Hotline Works

The hotline is designed to provide immediate support for individuals experiencing an overdose or for healthcare providers seeking guidance on how to manage such cases. Here’s a breakdown of how it operates:

• Specialist Assistance: Calls to the hotline will be answered by trained specialists from the North Texas Poison Center. These experts are well-versed in handling overdose situations and can provide critical information on how to administer naloxone, a medication that quickly reverses the effects of opioids within three minutes.
• Resource Referral: In addition to providing immediate assistance, the hotline will also offer referrals to local treatment centers and support groups. This comprehensive approach aims to not only save lives in the short term but also support long-term recovery.
• Community Awareness: The hotline is part of a broader awareness campaign aimed at educating the community about the dangers of opioids and the importance of seeking help early. Community resources, including test strips that detect trace amounts of fentanyl, will be highlighted to prevent further overdoses.

The Role of Community in Prevention

Preventing opioid-related overdoses requires a collective effort. Here’s how the community can contribute:

• Awareness Programs: Events and campaigns are being organized across the county to raise awareness about the risks associated with fentanyl and other opioids. These programs aim to educate residents on how to identify signs of an overdose and what steps to take in case of an emergency.
• Access to Naloxone: Naloxone, commonly known as Narcan, is a medication that can reverse opioid overdoses. Efforts are underway to increase its availability, making it easier for residents to access this life-saving medication. Texas state legislators are considering bills to enhance naloxone distribution, making it more accessible without a prescription.
• Support Services: The hotline will also connect callers with support services, including peer support groups and counseling. These services are essential for individuals recovering from opioid addiction, providing a network of support that can help them stay on the path to recovery.

The Impact on Dallas County

The launch of the overdose prevention hotline marks a significant step forward in Dallas County’s fight against the opioid epidemic. The initiative has been welcomed by both residents and healthcare providers who recognize the importance of early intervention in managing overdose situations.

• Council Member Adam Bazaldua: "We are here to highlight the harm fentanyl has brought upon our communities and ways the City and those at home may help bring an end to this epidemic. For too long, this dangerous drug has plagued our neighborhoods with addiction, overdoses, and deaths. Together as a City, we will put an end to it."*

• Dr. Philip Huang: "Tragically, the rate of drug overdose deaths involving illegally made fentanyl more than tripled in the United States from 2016 through 2021. This National Fentanyl Awareness Day it is important that we come together to take action and raise awareness about the dangers of illegal fentanyl."*

Steps for Immediate Action

If you suspect someone you care about may need help with substance abuse, here are some immediate steps you can take:

1. Call the Hotline: Dial 214-590-4000 for assistance from the North Texas Poison Center.
2. Administer Naloxone: If you have access to naloxone, administer it according to the instructions provided.
3. Provide CPR: Begin cardiopulmonary resuscitation (CPR) if the person is not breathing.
4. Seek Medical Help: Call 911 immediately and provide any necessary information.

Conclusion

The launch of the overdose prevention hotline in Dallas County signifies a critical shift in addressing the opioid crisis. By providing immediate access to specialists and resources, this initiative aims to save lives and support recovery efforts. As the community continues to combat this epidemic, it is essential to remain vigilant and proactive in preventing further overdoses.

For more information about the City’s response to the opioid crisis, please visit the Dallas Opioid Response page at Dallas.gov.

For immediate assistance or to learn more about how to prevent opioid-related overdoses, call 214-590-4000.

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Additional Resources:

• Dallas Opioid Response Strike Force: Learn more about the City’s efforts to combat the opioid crisis at DallasCityNews.
• Texas Targeted Opioid Response (TTOR): Discover how TTOR is expanding access to prevention, treatment, and recovery support services across Texas at Texas Health and Human Services.
• Opioid Crisis Initiatives: Find out more about Attorney General Paxton’s response to the opioid crisis at Texas Attorney General’s Office.